Important Holiday Information

Specific Terms of Booking & Web Site Use

Please read this information carefully before you use our website or make a booking. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms, please refrain from using our site and do not make a booking.


The properties featured are offered for self-catering holidays on a weekly basis, usually Saturday to Saturday (4 pm on the date of arrival to 10 am on the date of departure) unless otherwise stated, subject to the Hiring Terms and Conditions.
Whilst Wilderness Cottages endeavours to ensure the accuracy of all information supplied and details of the property are correct, they are given in good faith. No warranty is given to their accuracy and it does not accept responsibility or liability for any loss or damage resulting from information given or statements made whether verbally or in writing.

Booking Your Holiday

To book a property, use the Check Availability button on a property page. This will show you all available dates for that particular property. Once you have decided on a property which is available, you can use the online booking facility to book it. You can choose to pay online via our secure payment gateway or alternatively we will hold provisional booking for you for up to seven days until we receive your payment for deposit. If you prefer to book by telephone booking please contact us on +44 (0)1463 719219 we will be happy to help you with any questions that you might have.
All online transactions are reservations and subject to confirmation by Wilderness Cottages. In the event that a property is not deemed suitable by Wilderness Cottages for the party or, due to circumstances beyond our control, a property becomes unavailable; Wilderness Cottages will refund any credit card or other payment (including any handling charges).

Cancellation Protection

We strongly recommend that you use holiday cancellation insurance to cover the cost of your holiday. This will provide you with peace of mind if an unforeseen event forces you to cancel your holiday.

Payment for Your Holiday

We have tried to make paying for your holiday as simple as possible. The initial payment is 25% of the total hire charge and may be paid by cheque, cash, credit card Mastercard, Visa, Solo Maestro and Delta. Please phone 01463 719219 if you wish to enquire about other forms of payment.
Please note there is a 2.5% charge for credit card transactions. No charge for Debit cards.
The balance is payable no later than eight weeks prior to commencement of the holiday. If you are booking within eight weeks of the start of your holiday, payment in full is required with your booking. Information including directions, key instructions and a contact number is issued on receipt of the final payment.


For your security and peace of mind this web site uses a secure payment gateway to process credit card payments. The latest technology is used to ensure that your details stay safe and secure. At no time are credit card details transmitted over a non-secure connection.

Good Housekeeping Deposit

The hirer shall ensure that the property is left in a clean and tidy condition and that the property and its contents are respected at all times. If damage occurs (beyond fair wear and tear) or excessive cleaning is required, then a claim may be made on the good housekeeping deposit provided.

Booking from Overseas

Overseas visitors are most welcome and because of the difficulties distance can impose we allow up to ten days for bookings to be confirmed from the date a reservation is made. Balance of charges is due eight weeks prior to the commencement of the holiday.
Payment from overseas should be made by credit card, (Mastercard, Visa, Maestro Delta and Solo). Swift payment (international bank transfer); any bank charges incurred will be payable by the hirer. Please phone 00 44 1463 719219 or email for details.


Please note that, once a booking has been confirmed, you are liable for the whole cost of the holiday.
However, if the reason for cancellation is not covered by your insurance scheme, we will, in any event, endeavour to re-let the property and, if successful, we will make a full refund, less a small administration charge. Accordingly, it is important that you let us know about cancellations as soon as possible by telephone, followed by immediate written confirmation.


Each property is furnished and equipped to cater for the stated permitted occupancy and includes pots and pans, crockery, cutlery, iron and ironing board. Major items of domestic equipment are listed in individual property details.
Televisions; in certain areas channel choice and reception may be poor.
Some properties have baths only. If no shower is mentioned it means there is no shower at the property, not even over the bath.


Many of our cottages accept pets and this is detailed on the properties webpage. All pets are charged at £15 per pet, per week, unless otherwise stated. Details of your pet must be supplied on the booking form. Pets must be kept under strict control at all times.
If you are in any doubt as to whether a property is suitable for your pet, we encourage you to telephone us with your query.


All properties are supplied with pillows, duvets, bed linen and in the majority of properties towels. Where these are not included in the price, they can be hired at £5.00 per set. However at some of our remote properties, due to location, this facility may not be available.


All properties are cleaned thoroughly between each let. However, as only a limited period of time is available to clean properties, it is a condition of your let that you leave the property in a clean and tidy condition and that the property and its contents are respected at all times.

Short Breaks

Short break holidays of three nights or more can be arranged in some properties, subject to availability normally out with peak periods.


It is important to the property owner and to Wilderness Cottages that holidaymakers enjoy their holiday and every effort has been made to ensure this. However, in the unlikely event of dissatisfaction with the property or any subsequent problem, the holidaymaker should immediately contact us, the owner or caretaker/keyholder so that the opportunity to rectify the problem is given.

Please also see our Booking Conditions